FAQs

• Q:When can I get the price?

  We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

• Q:Can I have a free sample?

  Yes, you can require free samples after price confirmation. We will provide a free sample, as long as you pay for the express freight.

• Q:What are your terms of delivery?

  We accept Sea transport/DHL/FedEx etc. You can choose the one which is the most convenient or cost-effective for you.

• Q:What about delivery time for one container?

  7-20 days upon deposit payment well received.

• Q:Are custom sizes and specifications supported?

  Yes, and we can provide OEM/ODM service.

• Q: What is the MOQ?

  According to your needs.

• Q: What should I do if the product is damaged in transit?

  We use the safest packing method to ensure that the goods can be delivered in good condition, except for factors beyond our control.

• Q:Can you provide the certificate?

  Yes, we currently have ASTM, EN, RoHS, CE certification, if you need other certification can also assist.